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The Latest Breaking News from Ombudsman

Bungling Welsh hospitals dodge complaints and issue payouts like £750 to a man they didn't tell he had Covid

A Welsh watchdog found hospitals did not have a good track record of listening to people who complained and accepting where mistakes had been made

Wales Online

New delay for WASPI women waiting on Ombudsman's review into State Pension age changes

Millions of women born in the 1950s were affected by the change to the State Pension age.

Daily Record

Council must pay Leeds family £7,000 as son is out of school for three years

Leeds City Council were accused of 'losing control' of the boy's education

Leeds Live

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Vulnerable mum left homeless with her baby 'just wanted help and support'

A young mum was ignored by Liverpool Council for months after being left to sofa surf with her baby

Liverpool Echo

Council ordered to pay compensation to homeowner after it failed to investigate complaints about housing development

An ombudsman has found that Bolton Council failed to adhere to its own policies and did not investigate complaints about a housing development properly

Manchester Evening News

Democracy behind closed doors

Shining a light on the degree to which southern councils exclude the public from their deliberations shows some are much shyer than others.

Newsroom.co.nz

Much-loved Leeds barber found dead days after being released from prison

The death of Clide Thompson, 42, prompted an investigation by the Prison Ombudsman

Leeds Live

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Scathing report into Doomadgee Rural Hospital following First Nations woman's death reveals clinical failures

The Queensland Health Ombudsman releases a scathing report into the preventable death of a First Nations woman at Doomadgee Rural Hospital in the state's north-west.

ABC News

Ombudsman makes late Budget bid following cyclone devastation

As communities recover from severe weather events, a key watchdog says he needs more staff to handle a likely spike in complaints about government agencies.

Newsroom.co.nz

DWP urged to consider ‘alternative resolution process’ for women affected by State Pension age changes

In July 2021, the Ombudsman ruled that the DWP failed to communicate changes to women born in the 1950s with enough urgency.

Daily Record

Ombudsman says Premier Daniel Andrews's IBAC response 'speaks volumes for his views on integrity and corruption'

Victoria's ombudsman says the premier's response to a damning report from the state's anti-corruption watchdog "speaks volumes" about his views on corruption, as she calls for urgent action to improve integrity in politics.

ABC News

Mum gets £21k after carrying disabled child around flat for three years

Ombudsman found 'no evidence' that suitable accommodation was sought for the family. And the delays have now had a detrimental impact on the child's future mobility

Wales Online

Scottish campaigners thank public after key win for WASPI group

HELENSBURGH campaigners fighting against moves to change the state pension age for women have thanked the public for their support after more than…

The National (Scotland)

People thinking about buying a used car this year should know these five things first

The Motor Ombudsman shares top tips to help people buy the right used car during the cost of living crisis.

Daily Record

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Newsroom.co.nz

Call for official information penalties following Nash saga

Officials who knowingly break the country's official information law need more than a slap on the wrist, experts say as the Ombudsman investigates a former minister's email to donors.

Manchester Evening News

Leaked email shows RBH told staff it was 'not racist' days after Awaab inquest - as damning report shows 'disturbing' prejudices and 'lazy assumptions'

A new investigation has highlighted 'wholly unacceptable' attitudes

Manchester Evening News

The Mancunian Way: Banana, Banana, Banana

Report finds housing manager thought living with mould was 'acceptable' PLUS School where girls must wear skirts AND The Bloomtown trail

Manchester Evening News

Staff at housing association responsible for tragic Awaab Ishak had 'wholly unacceptable' attitude to refugees

RBH has come under fire in a new report

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Manchester Evening News

Council ordered to pay £1,500 to man and his daughter who waited 19 months for shower to be fixed

An ombudsman has ordered Bolton Council to pay £1,500 in compensation to the man and his daughter

Belfast Live

Prisoner Ombudsman raises concerns over jail's ability to deal with mental health issues

Daniel McConville, who had issues including ADHD, had been in Maghaberry for 70 days when he was found unresponsive in his cell

The Independent UK

‘Real concerns’ over investigation into patient safety and bullying culture at NHS Trust

The Parliamentary Health Service Ombudsman said it had received more complaints about the trust in the past three years than any other.

Wales Online

Woman lived with 'blinding' lights shining into her house for three years

Council apologises following delays to responding to floodlights installed without planning permission

The New Daily

Department withheld key robodebt advice from Commonwealth Ombudsman

The department responsible for implementing the robodebt scheme withheld key documents from an independent watchdog investigating the program.

ABC News

Documents which could have prompted end of Robodebt not shared with investigators, inquiry hears

Ex Ombudsman staffer tells the inquiry that had their investigators been shown documents flagging Robodebt's illegality, they would have called for the scheme to end.

The New Daily

Former watchdog head fronts robodebt royal commission

Former Commonwealth Ombudsman Michael Manthorpe will appear before a royal commission into Centrelink's robodebt scheme.

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