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The Latest Breaking News from Marc Benioff

Salesforce snaps up customer service software giant Fin for $3.6bn

Salesforce is set to buy Fin, formerly known as Intercom, in a multibillion-dollar deal subject to regulatory approval.

TechRadar

Salesforce Buys AI Customer Service Platform Fin for $3.6 Billion to Strengthen Agentic AI Push

Salesforce announced Monday that it has agreed to acquire AI customer service company Fin for approximately $3.6 billion.

International Business Times

'No action is too extreme when the fate of humanity is at stake!' — Anthropic CEO and others are pushing for safety measures against their own technology

Anthropic CEO Dario Amodei and other major figures in the AI space are aware of the dangers of the evolving technology, judging by their quotes.

Tom’s Guide

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Snowflake CEO says monster quarter shows why software firms need new pricing models to thrive in AI age

Sridhar Ramaswamy predicts that companies reliant on seat-based income will scramble to justify their premiums as employees use AI to accomplish an immense amount of work.

Fortune

As AI slashes white-collar jobs, Salesforce CEO Marc Benioff says almost no one is being hired—except in sales

Salesforce CEO Marc Benioff revealed that the $145 billion firm is keeping its engineering team slim thanks to AI—but has good news for sales workers.

Fortune

Salesforce turbocharges $25 billion stock buying spree with debt, cuts cash flow guidance in half

In the first quarter of fiscal 2027, Salesforce returned $27.5 billion to shareholders.

Fortune

'It's gonna be awesome': Salesforce CEO Marc Benioff has high hopes for using AI in its products, says 'it's impossible to describe what we're gonna be able to do for customers'

"Everything's gonna be cheaper to make, it's more efficient", says Salesforce CEO.

TechRadar

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Salesforce Q1 Earnings Call Highlights

Salesforce (NYSE:CRM) reported what executives described as an “outstanding” fiscal 2027 first quarter, highlighting double-digit revenue growth, margin expansion, strong cash flow and accelerating adoption of its Agentforce artificial intelligence products. Chair and CEO Marc Benioff said Salesfor

MarketBeat

After receiving backlash, the CEO of Standard Chartered apologizes for hurt over saying ‘lower value human capital’ will be automated by AI

Bill Winters, the CEO of Standard Chartered, says about 15% of “back office” corporate function roles will be reduced in the next four years.

Fortune

How a book convinced Arundhati Bhattacharya, one of India's most powerful bankers, to try working for a U.S. tech company

Under Arundhati Bhattacharya, Salesforce’s South Asia headcount grew from 2,500 to over 18,000; India is now one of Salesforce’s fastest growing markets.

Fortune

Uber CEO on Travis Kalanick; Micron’s warning to India

Dara Khosrowshahi told ET in an interaction that Uber is open to collaborating with founder Travis Kalanick. This and more in today’s ETtech Top 5.

The Economic Times

Salesforce to spend $300 million on Anthropic tokens in 2026: CEO Marc Benioff

Salesforce CEO Marc Benioff revealed the company anticipates spending nearly $300 million on Anthropic tokens by 2026, primarily for AI-powered software development and coding assistance. Benioff emphasised that AI tools enhance engineer productivity and efficiency, rather than replacing them, as Salesforce continues to invest heavily in AI across its operations.

The Economic Times

Salesforce planning a future without new engineers? CEO Marc Benioff’s AI strategy sparks industry buzz

Salesforce is halting software engineer hiring in 2025, anticipating a significant productivity boost from AI tools like Agentforce. CEO Marc Benioff projects hundreds of millions in spending on AI tokens, particularly for coding tasks, indicating a strategic shift towards AI investment over team expansion. Engineers will work alongside AI, not…

The Economic Times

The AI boom hasn’t stopped U.S. companies from hiring cheap offshore labor, and overseas call center employment is still skyrocketing

“The technology that was supposed to shrink the industry is fueling its expansion,” said Apollo chief economist Torsten Slok.

Fortune

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Barchart

Dear Salesforce Stock Fans, Mark Your Calendars for May 27

The SaaS behemoth is set to report its Q1 2026 results on May 27. Here's what to know.

Fortune

Salesforce CEO Marc Benioff turned his earnings call into a vodcast. Why other Fortune 500 CEOs might follow

The stodgy earnings call is morphing into a new kind of corporate performance, designed to be watched, clipped, and shared.

The Independent UK

The Latest: King Charles visits Washington with hopes of restoring the US-UK relationship

King Charles III will embrace some of Washington’s most formal ceremonial trappings as he tries to emphasize a bond between the United Kingdom and the United States that is so strong it can withstand the political turmoil of the moment

Fortune

Salesforce CEO Marc Benioff says AI won't kill entry-level jobs. He’s hiring 1,000 new grads to prove it

The billionaire said the SaaS giant would hire recent grads to help build its AI platforms.

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Barchart

Not Dead Yet: Why CEO Marc Benioff Says the Opportunity for Salesforce Stock Has ‘Never Been Greater’

Benioff is dismissing some of the panic over the software apocalypse.

Fortune

AI promises to free workers from grunt work, but psychologists say those mindless tasks are exactly what our brains need to recover

Experts warn eliminating boring tasks with AI could drain our mental bandwidth.

Barchart

'The Miami Cab Driver Is Bearish on Software Stocks': Why You Should Buy the Dip in These 5 Oversold Names Now

Dan Ives believes these software stocks are now undervalued after the sector took an asymmetric beating in the past few months.

Fortune

Tim Cook says late Apple cofounder Steve Jobs gave him this unforgettable advice before handing over the reins as CEO: ‘Never ask what I would do’

Apple CEO Tim Cook says the advice from Steve Jobs was a “gift” in leading the $3.83 trillion tech giant: “I just put my head down and thought, ‘I’m going to be the best version of myself.”

TechRadar

'You’ve heard about the SaaSpocalypse? And it isn’t our first. We’ve had a few of them': Salesforce CEO Marc Benioff bullish over AI market potential

Marc Benioff says we're in another 'SaaSpocalypse', but companies that can change direction to accommodate agentic AI will be fine.

The Guardian - US

California’s billionaires pour cash into elections as big tech seeks new allies

As Gavin Newsom departs, ultra-wealthy flex wealth and influence to fight regulation and keep the boom going

The Guardian - US

Salesforce workers outraged after CEO makes joke about ICE watching them

Marc Benioff’s remarks criticized as employees were reportedly planning to urge him to cancel business with agency

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